Workshop 8: Best Practices in Investigations: Retaliation and Malicious Complaints
Workshop 8 aims to introduce advanced and proactive investigative approaches to distinguish legitimate disclosures from malicious reports, detect both overt and covert retaliation (including digital forms), and strengthen institutional capacity to safeguard reporting systems. Participants will leave with tools and methods they can immediately apply to assess, investigate, and prevent both retaliation and abuse of complaint channels.
Xuan Gao (AIIB)
Rachel Cocker (ADB)
Meaghan Burton (UN OIOS)
Meaghan is a senior investigator with the Investigations Division, OIOS. She is the Chief of the Division’s Operational Standards and Support section which has responsibilities for policy, procedure and quality assurance functions in respect of OIOS’ administrative investigations. She is also responsible for managing investigations into requests for protection against retaliation. She has demonstrated experience in investigating senior officials in respect of complaints of harassment and abuse of authority. Meaghan regularly delivers training to qualify lay-staff members to conduct investigations into such claims. In addition to complaints relating to whistleblowers, Meaghan’s work also focuses on the investigation of sexual harassment complaints and in strengthening the Organization’s victim centered approach to investigations.
Katherine Delikoura (CEB)
Katherine has over 19 years of experience investigating matters involving fraud, corruption, retaliation, and other workplace conduct issues. Serving as Senior Investigator at the International Monetary Fund’s Office of Internal Investigations (IMF OII) since 2018, Katherine is responsible for supervising and leading administrative investigations. Katherine has been leading the development of a newly revised Protection Against Retaliation Policy to strengthen existing mechanisms for addressing retaliation claims at IMF. Her previous work experience includes the United Nations Population Fund (UNFPA) and the Australian Public Service, namely the New South Wales (NSW) Crime Commission, NSW Police Force, and NSW Independent Commission against Corruption. Katherine is an accredited Equal Employment Opportunity Investigator, Workplace Mediator and Trainer, Certified Fraud Examiner, and holds a BA and Master’s degree in Criminology.
