Workshop 1: Best Practices in Investigations: Complaint Intake, Analysis, and Case Prioritization

Workshop 1 aims to explore practical approaches to modernizing complaint intake, analysis, and case prioritization to strengthen investigative effectiveness.
Annie
Yin Annie Yau (AIIB)
Annie Yin YAU is a Senior Integrity Specialist at the Asian Infrastructure Investment Bank (AIIB), serving in the Complaint-resolution, Evaluation and Integrity Unit (CEIU). She leads the complaints intake and investigation functions in CEIU, with a focus on enhancing CEIU’s internal processes and forensic capabilities.
Annie is a Certified Public Accountant with over two decades of experience at the World Bank’s Integrity Vice Presidency (INT), where she served as a Senior Forensic Accountant. Her work included conducting integrity audits of companies under administrative inquiries and providing investigative support for project-related, corporate vendor, and staff misconduct cases. She also led INT’s Forensic Service Unit, delivering forensic accounting and data forensic services, including the use of geospatial technologies in complaint handling and investigations.
Prior to her tenure at the World Bank, Annie worked at PricewaterhouseCoopers (PwC) in public accounting and consulting.
She holds a Master’s Degree in Business Administration from the Chinese University of Hong Kong.
Noel
Noel Anderson (ADB)
Noel B. Anderson is an Integrity Specialist with the Office of Anticorruption and Integrity (OAI) of the Asian Development Bank (ADB). Noel is currently the Acting Team Lead for OAI’s Complaints Intake Team (CIT) responsible for receiving and assessing complaints of alleged integrity violations (i.e., fraud, corruption, collusion, coercion, abuse, conflict of interest, and obstruction) related to ADB programs or activities which may lead to enforcement actions against firms and individuals, as well as complaints involving alleged misconduct by ADB staff.
Noel retired as a Criminal Investigator/Special Agent for the U.S. Government after 25 years of service prior to joining ADB, where he conducted worldwide investigations of various crimes against the United States. Aside from being a Federal Agent, Noel was also a commissioned Foreign Service Officer assigned to various U.S. Embassies around the world. Prior to his career with the U.S. Government, Noel served with the U.S. Army’s 2nd, 4th, and 8th Infantry Divisions in various posts around the world.
Noel holds a BA in Political Science, a Master of Business Administration (Finance), and a Senior Executive Fellow with the Harvard University, Kennedy School of Government. Noel is also a Certified Fraud Examiner.
Romana-PANAIT-PHOTO
Romana Panait (OLAF)
Romana Panait is specialised in criminal law, anti-fraud matters, and investigations. She has been working in OLAF (European Union Anti-Fraud Office) for the past ten years and is currently Acting Head of the OLAF intake unit “Operations and Investigations Selection”; previously she was lawyer at the Court of Justice of the European Union and prosecutor in Bucharest, Romania.
Romana holds a PhD in Comparative Criminal Law from the Panthéon-Sorbonne University in Paris. She combines the discipline and rigour of a legal prosecutorial background with a mind opening academic interest and a genuine motivation to keep up with a fast-developing world.
Vincent
Vincent Pritt (UNDP)
Vincent Pritt is currently the Chief of Intelligence, Standards and Reporting at the Office of Audit and Investigations with the United Nations Development Programme based in their HQ in New York. This role encapsulates Intake and Analysis, Partner Outreach, Policy, and Quality Assurance functions for the Investigation Team. Vincent formerly served as Chief of the Investigations Division for UNRWA’s Department of Internal Oversight Services where he introduced a new central intake unit, produced updated Investigations policy and guidelines for the Agency.
Vincent has also worked as an investigator with OIOS within the peacekeeping environment based in Juba, Entebbe and Goma.  His initial UN experience was as a Communications and Reporting Officer for the United Nations Operations and Crisis Centre (UNOCC) in New York. Formerly a Detective with the Metropolitan Police Service in London, specializing in fraud, Vincent also had a brief stint as a trainee Chartered Accountant acquiring experience of financial auditing. Vincent is a graduate from University College London (UCL) holding a B.Sc. in Economics and M.Sc. in Political Science (Security Studies).

CII General Principles for Core Investigative Activities

Six volumes of General Principles for conducting core investigative activities that greatly expand on the principles within the CII’s Uniform Principles and Guidelines for Investigations. Endorsed at the 21st CII, these Principles provide more in-depth, principles-based, uniform guidance to investigators and Investigative Offices conducting these six core activities: Intake and Evaluation, Scoping and Planning, collection of Physical and Documentary Evidence, collection of Testimonial Evidence, collection of Digital Evidence and Evidence Analysis and Reporting of Findings.

As supplements to the CII’s Uniform Principles and Guidelines, each paper sets out non-binding principles establishing uniform standards to guide investigators and Investigative Offices undertaking these activities. They are purposely not prescriptive in technical details nor implementing practices. These Principles will also form the basis for a future CII Investigator Credential and CII Investigator training pathways.